Warranty and Security Policy

Warranty and Security Policy - Aussie Pet

At Aussie Pet, we prioritize the security of your information and stand behind the quality of our products. This Warranty and Security Policy outlines our commitment to ensuring your satisfaction and protecting your data.

1. Product Warranty

1.1. Aussie Pet guarantees the quality and workmanship of our products. If you receive a defective or damaged item, please contact our customer service team at support@aussiemypet.com within 30 days of receiving the product to arrange for a replacement or refund.

1.2. Our warranty does not cover damage caused by misuse, improper care, or normal wear and tear.

2. Data Security

2.1. Aussie Pet is committed to protecting the security of your personal information. We employ industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

2.2. We utilize Secure Socket Layer (SSL) encryption technology to protect sensitive information transmitted during online transactions, such as payment details.

2.3. Your payment information is securely processed through reputable payment gateways, and we do not store your complete payment details on our servers.

3. Account Security

3.1. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. Please choose a strong, unique password and do not share your login information with others.

3.2. If you believe your account has been compromised or if you suspect unauthorized activity, please contact our customer service team immediately at support@aussiemypet.com.

4. Third-Party Links

4.1. Our website may contain links to third-party websites or services that are not owned or controlled by Aussie Pet. We are not responsible for the privacy practices or content of these third-party sites.

4.2. We encourage you to review the privacy policies and terms of use of any third-party sites you visit.

5. Contact Us

5.1. If you have any questions about our Warranty and Security Policy, please contact us at support@aussiemypet.com. Our customer service team is available to assist you with any concerns or inquiries.

6. Acknowledgment

6.1. By using our website and services, you acknowledge that you have read and understand our Warranty and Security Policy and agree to its terms and conditions.

This Warranty and Security Policy was last updated on the date indicated above.